100% Welcome Bonus is a special deposit bonus that can be issued only on the player’s first deposit ever made in 11Kings Casino. The minimum deposit amount to successfully claim the 100% bonus is 99 €/$, all deposits below this amount will be credited with a 50% bonus. Maximum bonus amount for this bonus is 300 €/$.

Note: 100% Welcome Bonus is fully automatic. If you do not wish to play with the bonus, notify the support prior to depositing or before any bets are made.

Play-through required to make a successful withdrawal request from the 100% Welcome Bonus is twenty-five (25) times deposit+bonus amount.

Games contribution towards the wagering requirement:

1.000€/$ Highroller Bonus is a special deposit bonus tailored for players that wish to make larger bets and play with a higher balance from the very beginning. This bonus can only be issued on the player’s first deposit made in 11Kings Casino.
The bonus is a 100% deposit bonus with the minimum deposit amount of 500 €/$ and maximum bonus amount of 1.000 €/$.

Note: Highroller Bonus is not automatic, you need to contact our support to receive it.

Play-through required to make a successful withdrawal request from the Highroller Bonus is fifty (50) times deposit+bonus amount.

Games contribution towards the wagering requirement:

Free Signup Bonus is a special non-deposit bonus that can in special circumstances be given to players before making their first deposit in 11Kings Casino. Free Signup Bonus is always given by a casino representative as one-time bonus in a certain amount.

Play-through required to make a successful withdrawal request from the Free Signup Bonus is ninety-nine (99) times the bonus amount. Maximum cashout from this bonus is 100€/$.

Games contribution towards the wagering requirement:

Players residing in the areas of South America, Central America, Asia, Africa and Eastern Europe (click here for a full list of countries) are unfortunately not eligible to receive a Free Signup Bonus.

In order to withdraw the winnings from the Free Signup Bonus, player must first make a deposit of at least 10 EUR/GBP/CAD/AUD or 100 ZAR. This deposit is for verification purposes and can be returned together with the Free Signup Bonus winnings.

No-Deposit Bonus is every bonus promotion that does not require a player to make a deposit. No-deposit bonus is usually given by a casino support representatives as a special bonus in a fixed amount.

Play-through required to make a successful withdrawal request from the No-Deposit Bonus is fifty (50) times the bonus amount. Maximum cashout from this bonus is 100€/$, however exceptions can be made with higher bonus amounts and player VIP status.

Games contribution towards the wagering requirement:

Deposit Bonus is every bonus promotion that requires a player to make a deposit prior receiving the bonus. Deposit bonuses can be given to players as percentages of a deposit or as a fixed amount. They can be either automatic or given by a support representative, depending on the type of the promotions.

Players can request a Deposit Bonus before or after making a deposit. It is advised that a player does not place any bets before the bonus is added to their balance. Additionally, it is strongly advised that the player’s balance reaches zero (0) before any further deposits are made, since any previous active bonuses may still imply their own Terms & Conditions to the subsequent deposits.

Play-through required to make a successful withdrawal request from the Deposit Bonus is twenty-five (25) times deposit+bonus amount.

Games contribution towards the wagering requirement:

11Kings VIP Program is a special promotion that awards frequent casino players with benefits, based on the player’s VIP level. The VIP levels are generally based on the number of deposits that a player makes in 11Kings Casino. Some promotions are exclusive for a particular VIP level.

Comps are a form of rewarding the players with real money for (almost) every bet they make while playing the casino games. Accumulation of Comps is always in the ratio of 10 €/$ in bets = 1 Comp. Depending of a player’s VIP level conversion ratio, Comps can then be converted into real money.

The money received by converting Comps is treated as if the player has deposited real money and can be instantly withdrawn without any obligations. Players can play any games with such balance. It is strongly advised that the player’s balance is zero (0) before converting any Comps, otherwise any previous active bonuses may still imply their Terms & Conditions.

Guaranteed Bonus is a minimum deposit bonus that is always guaranteed for a player, on any of his/her deposits. Regardless of this, players can always choose to receive a lower bonus or playing without any bonuses. Maximum bonus amount is 300 EUR.

Thunder Thursday is a special deposit bonus promotion that runs every Thursday from 00:00 CET (Server Time) until 23:59 CET (Server Time). Players can claim a bonus on one deposit they make during this time span. Maximum bonus amount is 300 EUR.

Sunny Sunday is a No-Deposit Bonus that a player can claim once per week, on every Sunday. Player can only claim the Sunny Sunday Bonus if he/she made a deposit in the previous week. Players can’t claim the Sunny Sunday bonus for the previous week(s), even if they didn’t use the promotion at the time when it was available to them. Players can’t claim the Sunny Sunday for the upcoming week(s).

Happy Monday Cashback is a real money reward given to players on a weekly basis, based upon the percentage of total amount of real money deposits made in the previous week.

For the purpose of this promotion, “previous week” is defined as a time span from last previous Monday at 00:00 CET (Server Time) until the last previous Sunday at 23:59 CET (Server Time). Players cannot request Monday Cashback for additional weeks in the past, even if they haven’t used the promotion when it was available for them.

Players must claim the Happy Monday Cashback via online chat support or via e-mail. Real money reward will be issued to player’s account after reviewing his/her transactions from the previous week. Casino support representative may request Verification Documents from the player before issuing the Cashback.

Only one (1) player account is permitted per person, household, e-mail and an environment where computers are shared (universities, dormitories or fraternities, schools, public libraries, workplaces, etc.). If there is more than one player playing from such a place, exceptions can be made, however only after proving the identity of all the connected account owners. It is strongly advised that he players contact our support prior to making multiple accounts in a place where the computers are shared.

Players creating multiple accounts with the intention to take advantage of the 11Kings Casino’s bonus promotions will not be eligible to receive any winnings made with the help of the bonuses and their accounts will be blocked upon recognition without prior notice.

In the interest of fair gaming, every bonus promotion in 11Kings Casino has a play-through requirement, also commonly known as ‘wagering’ or ‘rollover’. This simply means that a player needs to place a certain accumulated number of bets before he/she can successfully withdraw the winnings which were made by playing with the bonus.

Please keep in mind that different games will contribute differently towards the play-through requirements depending on the promotion. The contribution is defined in the particular promotion’s Terms and Conditions and you can also always contact our customer support who will be happy to inform you of the requirements for each bonus.

All bets placed on any kind of doubling / gamble feature (for example in Slot Games and Video Pokers) and all low-risk bets (for example betting on red and black at the same time in Roulette game) do not count towards fulfilling the wagering requirements. Doubled bet and initial bet are considered as one single bet.

In order to receive any bonus promotion, e-mail verification can be requested from the player, by either clicking a link in a promotional e-mail or sending an e-mail to support. Players can unsubscribe from the promotional newsletter at any time.

Until the bonuses are completely wagered, converted into real money and/or removed from the balance, their Terms & Conditions still apply to the player’s balance, including any pending withdrawals.

Before the withdrawal is processed and issued to the player’s payment account, all bonus amounts will be removed from the player’s balance. Any winnings made on the games which are excluded from the play-through requirements for the bonus will be deducted from the withdrawal amount.

Minimum single withdrawal amount is 20 EUR, unless otherwise specified by promotional Terms & Conditions. In cases where the cashout is amount-limited (for example with a Free Signup Bonus), balance over the maximum cashout amount will be removed from the player’s account.

11Kings Casino reserves the right to refuse or withhold any bonus amounts or winnings in the event where the player’s deposited funds are cancelled or denied by the payment service.

Requested withdrawal amount will be refunded back to the player’s original method of deposit. In the case where the deposit method account does not support a refund, or when the refund is not possible for whatever reason, withdrawals will be returned to the player via another payment method used by a player to deposit in 11Kings Casino in the past.

In special cases, usually to prevent the money laundering, the cashier reserves the right to return the player’s withdrawal via any method, even if requested otherwise by the player. Withdrawals made with credit cards which are not refundable, will be either issued to an e-wallet of player’s choice or issued via a Wire Transfer or Bank Draft, where all processing fees are player’s responsibility.

When using Wire Transfer to receive your winnings, the minimum payment processed is 500 €/$, due to restrictions of the payment processor.

Maximum withdrawal amount processed to a player is 5000 €/$ per month, unless otherwise specified in promotional Terms & Conditions, where exceptions can be made to players with a higher VIP status.

11Kings Finance department may take up to two (2) business days in order to process the withdrawal, after all the requested account verification documents are received and confirmed.

A deposit can be returned on the player’s request only if absolutely no gaming activity in any form has taken place after making the deposit. Additionally, in case of refunding the deposits to the player’s credit card, player must issue the request to our support within twelve (12) hours after the first deposit took place, due to the payment processor requirements.

Casino reserves the right to forfeit winnings and refund back deposit in case of irregular play, defined as but not limited to, placing single bets equal to or more than 50% of the received bonus.

Bonuses offered by 11Kings Casino are solely for wagering purposes. Casino reserves the full right to investigate and cancel any account if bonus abuse is suspected. Shall some winnings  result from bonus abusive gaming activity, casino reserves the right to cancel all the winnings.

Players from the following countries are not allowed to open a player account and/or place any real money bets in the casino: United States of America, Japan, Malaysia, China, France, Spain, Slovenia, Denmark, Estonia and Turkey.

At any time and for various possible reasons (fraud prevention, payment processing, promotion restrictions, account closure) 11Kings Casino reserves the right to request account-verification documents from the player.

The documents may include, but are not limited to:

• Copy of ID, Driver’s License or Passport,
• Copy of front and back of the signed credit card(s) used for depositing by player,
• Copy of a Utility Bill (gas, electric, water, telephone) not older than 2 months that contains the player’s name and address as registered in player’s casino account,
• Copy of Confirmation Document,
• Copy of Bank Reference Letter,
• Authorization Form.

After the player hasn’t logged in for 30 days, inactivity fee will be charged to the account in the amount of 5 €/$ per month for administration purposes. Players can claim the real money balance removed in this way in six (6) months after the account closure.

11Kings Casino reserves the rights to change the Terms & Conditions at any time without prior notice. Terms & Conditions come into effect as soon as published on this page, but will never retroactively affect the bonus promotions. However, it is of a player’s sole responsibility to check the Terms & Conditions regularly and prior to claiming any bonuses and making any bets in 11Kings Casino.

11Kings Casino reserves the right to cancel or alter any promotion or offer at any time without prior notice. 11Kings Casino reserves the right to bar a player from receiving the promotions at any time.